One of the worst experiences you can have as a store owner, as a manager, or as a customer service representative, is to have to call or email a customer to let them know that a product they’ve ordered and believe is being packed and shipped to them is actually out of stock. The interaction is rarely pleasant. In fact, 58% of customers would typically show no hesitation in severing a relationship with a brand after just a single bad interaction.
Poorly implemented inventory management can have a severe impact on your store’s ability to generate repeat customers. Let’s take a look at some ideas on how we can stop that from happening!
Manage Your Surprise Box Inventory Better
Receiving Inventory Like A Professional