The Pick and Verify tool is an order verification tool to help you pick and ship your store’s orders more accurately. Enter an order number in the order field, and click the Search button to see a checklist of that order’s products. Scan barcodes to get feedback about if the product is in the order, and check off products from the checklist.
By default, the ScanWay app can only read orders from the last 60 days. If you’re picking orders from any time before that, please let us know, and we’ll see if we can increase that limit.
Choosing an Order
When you open the Pick and Verify tool, you’ll see a search box to enter an order number into. You can scan this order number, or type the number into the box. When you click the search button, you should see the order’s products listed in a checklist below.
Alternatively, you can use the Open Orders section below to search through your open orders to choose an order to pick. Only orders that are fulfillable will show the pick order button. Open orders such as orders where the order has been fulfilled but payment has not been collected will still appear in this list, but can’t be picked.
Picking an Order
Once you have an order loaded in, you should see a list of Fulfillment Locations appear. Upon choosing a fulfillment location, you’ll be able to scan items while picking products. The checklist of products that gets shown can be checked off by clicking in the Scan Value input bar and scanning products. When a product gets scanned, there are three possible results.
The first possibility is that the scanned item is in the order. When this happens, the notification area will turn green and you’ll see a message letting you know how many items to pick. If the Hide picked items checkbox is checked off, the item should disappear from the pick list. Otherwise, you should also see the product checked off in the order’s checklist.
If you scan an already checked item, you’ll see a different result. When that happens, the notification area will turn yellow and will appear with a message telling you that it may have already been picked. The number still appears for the number of items that need to be packed, in case you wanted to double check. There won’t be any changes to the checklist if the item had already been picked.
Lastly, if a product is scanned that isn’t in the order, you’ll get the last possible option. The notification area will turn red and will appear telling you that the product isn’t in the order. Again, no change will be made to the checked items in the checklist.
You can also check off items yourself, in case you have products without barcodes. You’ll also be able to uncheck items in the checklist if you need to go back or if a mistake was made.
Unable to Pick
If an item is scanned, but the item could not be picked due to a lack of stock, you can click the Could not pick button.
If this was a mistake, you can click the Reset “could not pick” status button from the Could Not Pick card, and the item will be reset. Otherwise, the order can be cleared, or the order can be opened in Shopify by clicking the View Order link to make any necessary changes.
Wrapping Up
You’ll see a new option appear when all the items in an order have been checked. You can complete the fulfillment by clicking the Complete Fulfillment and Clear Order button, or just clear the order by clicking on the Clear Order button. If other changes are necessary, you can click on the View Order link to view the order in Shopify.
ScanWay for Shopify
ScanWay can help you manage your store’s inventory. Try now, and get a 7 day free trial!
Hopefully this article has inspired you to make improvements to your inventory management systems. If you’re interested in reading more, check out our blog here, or try out the apps today. The Shopify, Ecwid by Lightspeed and BigCommerce versions of the app come with a 1 week free trial, so you can test them out, hassle free!
If you have any questions about A Thousand App’s apps, please reach out to us at support@athousandapps.com and we’ll happily address any concerns you have!